Shipping policy

Shipping Policy

Last Updated: September 8, 2026

Thank you for shopping with 3rd Day Apparel Co. Every order means a lot to our family, and we’re grateful you chose to wear and share the message behind 3rd Day.

Many of our products are made especially for you after your order is placed. Please allow time for both production and shipping when estimating when your order will arrive.

Order Processing & Production

Because our apparel is made to order, most orders require approximately 2–5 business days for production before they are shipped.

During holidays, new releases, promotions, or periods of high order volume, production may take a little longer.

Once your order ships, you’ll receive a shipping confirmation email with tracking information when available.

Shipping & Delivery Times

Shipping time begins after your order has finished production.

Delivery times vary based on your location, shipping method, carrier, and fulfillment location. Estimated delivery dates provided during checkout are estimates and are not guaranteed.

Please keep in mind that weekends, holidays, severe weather, carrier delays, and other circumstances outside our control may affect delivery.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Any available shipping options and estimated delivery windows will be shown during checkout.

Multiple Packages

Occasionally, items from the same order may be produced or fulfilled from different locations.

If this happens, your order may arrive in more than one package, and you may receive separate tracking information for each shipment.

Don’t worry if one item arrives before another—they may simply be traveling separately.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout when tracking is available.

Please allow some time for the carrier’s tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Please carefully review your shipping address before submitting your order.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, contact us as soon as possible.

We’ll do our best to make the change before production or shipment begins, but we cannot guarantee that an address can be changed once an order has entered fulfillment.

Orders returned because of an incorrect or incomplete address may require additional shipping charges to be resent.

Lost or Delayed Packages

If your order appears to be significantly delayed or tracking indicates that the package may have been lost in transit, please contact us so we can help investigate.

Carrier delays can occasionally occur after a package leaves our fulfillment partner and may be outside our direct control.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier. If you still cannot locate it, reach out to us and we’ll help determine the next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery with your order number and clear photos of the issue.

We’ll review the problem and arrange a replacement or refund when appropriate.

Please see our Returns & Exchanges Policy for complete details.

International Shipping

If international shipping is available to your destination at checkout, customers are responsible for any applicable customs duties, import taxes, tariffs, or fees imposed by the destination country unless otherwise stated.

International shipments may also experience additional customs processing time outside of our control.